FREQUENTLY ASKED QUESTIONS
Can I park at the venue?
There is no parking on site – our nearest car park is approximately 5 minutes away. Please contact the team for specific information.
Do I have to use approved suppliers?
Due to the building being Grade 1 listed we work closely with a list of approved suppliers who know the venue well, all suppliers must be from our list.
What are the timings?
We offer a morning hire (0800 – 1300) and evening hire (1400 – midnight) with a two hour derig until 0200. These timings can be extended depending on the event at an additional fee.
How late is the license?
Depending on the type of event, we can extend times up until 0230 (and clear by 0300) in The Vaults and The Soane Hall at a fee of £1,000+VAT per hour post-midnight plus relevant catering costs.
What is the capacity of the venue?
We suggest a maximum capacity of 320 for a seated dinner in The Soane Hall and 800 for a standing event in the Galleries and Soane Hall. The Vaults has an additional capacity of 300. Please note that these higher numbers are subject to the agreed flow of guests.
Do you have a license for ceremonies?
Yes, we have a civil ceremony license for the whole venue allowing clients to decide which space works best for them.
Do you offer planning?
We are here to help as much as possible but some events do need major planning. If this is the case, we do suggest working with an external planner – we can suggest appropriate services if required. We do offer a on the day management for an additional fee, where we help cooridnte the suppliers so clients do not need to stress about this on the day.
When One Dining (our in house) are catering, there is a lot of hands on support.
Do you charge corkage?
When an approved caterer is catering we do not, as a venue, charge corkage. However when One Dining are catering, there is an option to bring your own alcohol in where a corkage fee is chargeable. This would normally include the cost of staffing, glassware, chilling and waste removal.
Do you have any outdoor space?
We have a beautiful garden area with half of it being covered. This space can host up to 250 guests. If you decide not to hire this space, we do allow guests to smoke at the front courtyard of the building.
What other costs do we need to consider?
The venue includes a good level of sound and lighting but extra costs do generally need to be factored – these would include catering, flowers, entertainment, additional production for example.
Do you have lift access?
We have an accessible lift for those guests that require, however there is no lift for goods.
What do you include within the hire fee?
We include a good level of sound and lighting (and a technician for ten hours), security cover for up to 250 guests and a toilet attendant during guest timings.
How do I hold dates with you?
If you have dates in mind that you would like to put on hold, we generally hold up to two different dates on first option, which means you have first refusal. However, if another client wants to book the dates, we will ask you to contract within 24 hours and pay the relevant fee within a few days.
We also do ask you to keep in contact with us every 28 days to confirm you are still interested, otherwise we may removed your holds.
What are your payment terms?
We work off of 50% (paid within 7 days of receiving the contract) to confirm your booking. The remaining 50% is due at least two weeks before your event. For events taking place within 8 weeks, 100% is payable immediately to confirm your booking.